What guests loved:

The staff was very nice and very helpful. The premisses are large and not crowded at all. There were enough chairs and sunbeds for everybody near the pools.

Areas for improvement:

Terrible problem with the acoustics and soundproofing at the rooms. We occupied 3 different rooms on the first floor, and practically found it hard to rest during the day, while people were at the lo...

What guests loved:

The vacation was excellent. The hotel, food, and service were of a very high standard — the hotel is truly worth the money.

Areas for improvement:

The thing I liked less was that throughout the entire vacation, you could only book one restaurant. The burger restaurant wasn’t great — the burger was dry, and the desserts weren’t good either. There...

What guests loved:

It fit a family. All amenities food and location is great. Elma the front desk was so helpful and accommodating to have her in front is amazing.

Areas for improvement:

The senior supervisor not that much accommodating

What guests loved:

Gorgeous property lively and fun. The restaurant were good but not amazing it’s all inclusive so it evens out. The pools, beach bars / pool bars were very good. The expresso martini there was to die f...

Areas for improvement:

The only downsides: creepy moldy stairs next to the water park, and on Saturday nights there concert is crazy loud it lasted to like 2 ish + in the morning and we were on the far side of the hotel my ...

What guests loved:

Very nice hotel for families. So much fun and great activities. The park is very nice . There is food all over the hotel . Great staff especially at the restaurant. I recommend.

Areas for improvement:

The rooms are old and need to be nicer , especially the bathroom.

What guests loved:

everything , amazing team , great food , great experience , great location !

Areas for improvement:

None!

What guests loved:

Breakfast was excellent, so was dinner, dessert so and so, facilities very good, room very good, bathroom a bit cramped, too small, cleanliness of room and bathroom excellent, shows very good, animato...

Areas for improvement:

what I found a bit annoying was that English language was at times very poor, mind you, not everybody, and I'm not British, and sometimes to use the lift had to wait long minutes, I was in the fourth ...

What guests loved:

A lovely hotel, spacious rooms, amazing staff with wonderful hospitality — simply a perfect atmosphere, especially for children. Plenty of food and enjoyable activities.

Areas for improvement:

The rooms, the pools, the game room, the evening shows — in short, a series of wonderful experiences.

What guests loved:

The room was very spacious, the facilities of the hotel are great, there are several swimming pools (some with awesome slides) - the kids loved it and will remember it for a long time. The staff was ...

Areas for improvement:

There are several restaurants at the hotel and when trying to book a table, the system showed most of them as occupied for a few days ahead. And, specifically, the food at the Italian restaurant (not...

What guests loved:

We had an amazing stay at this all-inclusive resort. It’s truly a paradise for families with kids. The water slides were a big hit with our children, and there were plenty of daily activities to keep ...

Areas for improvement:

One small thing that could be improved is the number of trash bins – there weren’t many around the resort grounds or on the hotel floors, which sometimes made it a bit inconvenient. Also, the children...